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Circulation and Reference Assistant (Norfolk)

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Posted : Monday, June 10, 2024 04:24 AM

Posting Summary Working Title Circulation and Reference Assistant (Norfolk) Role Title Admin and Office Spec II Role Code 19012-SW FLSA Nonexempt Pay Band 02 Position Number 295W0098 Agency Tidewater Community College Division Tidewater Community College (Div) Work Location Norfolk - 710 Hiring Range $13.
89 per hour, part-time Emergency/Essential Personnel No EEO Category F-Admin Supp Full Time or Part Time Part Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule Monday 12:30 PM to 4:30 PM Tuesday 12:30 PM to 4:30 PM Wednesday 3:00 PM – 7:00 PM Thursday 12:30 PM to 4:30 PM Friday 12:30 PM to 4:30 PM Saturday OFF Sunday OFF 20 hrs.
/ Part Time Sensitive Position No Job Description Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years.
It has grown from 1 campus into a regional educational and economic force.
TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20.
Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions.
The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions.
Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC.
TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.
This position provides public services and circulation, reference, and technical assistance to patrons, students, and staff, and assists librarians with special projects as assigned.
This part-time position provides customer service support to library users at the TCC Norfolk Library.
The Circulation and Reference Assistant staffs the circulation desk and reference service points; answers phones; performs circulation duties, such as checking books and materials in and out, pulling holds, checking missing lists, calling patrons when holds come in; answers directional questions and refers reference questions to the reference desk; troubleshoots, maintains, and assists with the operation of PCs, printers, copiers, and scanners; helps with shelving and shelf maintenance, including shelf reading, weeding, and shifting of books; participates in professional development and training opportunities; performs other job-related duties as assigned; provides reference assistance by interviewing patrons to determine their information needs and instructing them on how and where to find and use needed resources, including the online catalog, electronic resources, and the Internet; records and maintains reference statistics; understands, applies, and explains library and college policies and procedures; assists with special projects.
Special Assignments May be required to perform other duties as assigned.
May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications Basic knowledge of library circulation and reference practices.
Ability to communicate effectively, both orally and in writing, with a diverse public.
Ability to use library databases, electronic library resources, and the Internet for research.
Ability to operate office, library, and media equipment.
Ability to work independently and as a team member.
Ability to adapt to a changing environment.
Ability to have some flexibility in work schedule.
Knowledge of and skill in using Microsoft Office, e-mail, Internet, Blackboard and other computer applications.
Ability to organize, work with details, and maintain accurate records.
Ability to provide excellent customer service to patrons and enforce library policies and procedures.
Additional Considerations Knowledge of standard library operations and circulation procedures.
Knowledge of the Library of Congress classification system.
Experience using an automated library catalog to locate library materials.
Experience in using electronic library resources and the Internet.
Experience providing technical and software assistance.
Customer service experience.
Operation of a State Vehicle No Supervises Employees No Required Travel N/A Posting Detail Information Posting Number WGE_1761P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 01/08/2024 Job Close Date 01/31/2024 Open Until Filled Agency Website Tcc.
edu Contact Name Lizette White Email Phone Number Special Instructions to Applicants In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link: Additional Information Background Check Statement Disclaimer The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment).
Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest.
For more information, please follow this link: https://ethics.
dls.
virginia.
gov/ EEO Statement The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce.
Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment.
Employment decisions are based on business needs, job requirements and individual qualifications.
We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement The VCCS is an EOE and Affirmative Action Employer.
In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement VCCS uses E-Verify to check employee eligibility to work in the United States.
You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

• Phone : NA

• Location : 121 College Place, Norfolk, VA

• Post ID: 9049608413


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