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Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features.
Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles.
Be a part of our team and deliver an innovative guest experiences that resists predictability.
Our team will be actively engaged in creating unique experiences for guests unlike any other in the Norfolk area, blending all service touch points and delivering warm, friendly and personalized service.
Exactly Like Nothing Else.
The Glass Light Hotel and Gallery in downtown Norfolk, is seeking qualified candidates for the position of Housekeeping Supervisor.
Our team will be actively engaged in creating unique experiences for guests unlike any other in the Norfolk area, blending all service touch points and delivering warm, friendly and personalized service.
Exactly Like Nothing Else.
This position is responsible for providing leadership and direction for all housekeeping activities of the hotel, ensuring the highest level of cleanliness for both the guest rooms and public areas, and maintaining guest satisfaction.
Other key duties include, but are not limited to:
Supervise operations of housekeeping team to ensure productivity and quality service standards are met
Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members
Prepare work schedules for the housekeeping team
Provide mentoring, coaching, accountability, and regular feedback, striving to improve team member performance
Inspect guest rooms, public area, and grounds for cleanliness
Educate and train all team members in compliance with federal, state, and local laws and safety regulations
Ensure staff is properly trained and has the tools and equipment to carry out job duties
Maintain supply and linen inventories
Work within established budgets
Prepare management reports as required
Report room repairs or unsafe conditions to General Manager and Maintenance
Ensure housekeeping requests from guests or management are responded to in a timely, efficient and friendly manner
Report and track lost and found articles
Apply all safety and security policies consistently
Perform other duties as assigned by the Executive Housekeeper or management
Benefits Available:
Daily Pay
Holiday Pay
Paid Time Off
Travel Discounts though Marriott
Free Parking
Medical
Dental
Vision
401k with Employer Match
Life Insurance
Short Term Disability
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