Patient Service Representative

Southside Eye Care is seeking a reliable candidate with outstanding patient service skills.
The ideal candidate will be a team player, friendly, motivated and organized.
A caring demeanor and the ability to build and maintain patient rapport is critical.
Attention to detail is a must.
Some daily duties are as follows: * Handles patient scheduling for Ophthalmic/Optometric appointments, as well as ancillary testing.
* Checks the database for available schedules to meet patient's needs for dates and times * Confirms future appointments as well as any changes to existing appointments with patients via phone * Performs insurance verification, determines eligibility for services, and informs patients of the financial responsibility for services.
* Collects insurance and demographic information and updates the system as needed.
Ensures all necessary insurance eligibility and authorizations is complete prior to appointment.
Previous experience working in Ophthalmic/Optometric office or hospital registration helpful.
Typing skills essential, 45 wpm required.
Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Health insurance * Paid time off * Vision insurance Healthcare setting: * Medical office Medical specialties: * Ophthalmology Schedule: * Monday to Friday Education: * High school or equivalent (Preferred) Experience: * Customer Service: 1 year (Preferred) * Computer Skills: 1 year (Required) Work Location: In person