Sentara Health is currently seeking an Administrative Associate for the Labor and Delivery Unit at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time, Rotating
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.
Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.
com)
Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity.
Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years.
U.
S.
News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.
Click on the link below and learn about our workplace culture.
Position Overview:
As an Administrative Associate with Sentara, you will provide administrative support to the unit/department(s) you are assigned to.
You will serve as the first point of contact for patients, family members and visitors coming into the unit.
The Administrative Associate position requires the application of excellent customer service skills as well as computer and clerical skills.
Education Required:
High School Diploma
Experience Required:
One year of previous work experience in a medical office OR
One year or more of previous work experience in customer service OR
One year or more of previous work experience in a call center OR
One year or more of previous clerical experience OR
Associates or bachelor’s level degree.
Keywords: #INDEED, Customer Service, Patient Registration, Data Entry, Labor and Delivery, Front Desk, First Point of Contact, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster
Responsible for scheduling, pre-registration/registration, insurance verification, point of arrival reception, chart preparation and revenue cycle processes for all patients.
Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
One of the following four skill levels required: One year experience in medical environment or; Completion of healthcare related certificate program or; Completion of higher level of education requirements or; Transferable skills, example: one year or more in a call center, customer service application program, etc.
High School Grad or Equivalent
Medical Office 1 year
Active Listening
Service Orientation
Communication
Social Perceptiveness
Critical Thinking
Reading Comprehension
Speaking
Time Management
Troubleshooting
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