With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people.
At every level, everyone on our teams have embraced the call to provide compassionate care.
Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.
Position Summary :
Provides support to clinical staff.
Creates and maintains complete and accurate demographic and financial information.
Assembles and maintains patient charts.
Triages all incoming calls to the department.
Orders and maintains medical supplies
Essential Functions:
Enters admission information into computer, verifies accuracy of demographics, insurance, etc.
Assists in verifying insurance and eligibility.
Identifies prior authorization criteria for Intake, verifies Medicare and Medicaid status and obtains proper forms
Telephone communications between office and field staff utilizing field staff, be cell phones in order to exchange patient information.
Appropriately refers clinical issues to Clinical Coordinator and primary field staff
Job Requirements:
Knowledge normally acquired through a general high school education, work requires the knowledge of basic medical terminology and knowledge of basic computer/keyboards for data entry
At least 1-year of clerical experience in any setting preferably in hospice, home health, or other healthcare setting.
Customer service experience a plus.
Strong organizational skills.
Knowledge of insurance verification and eligibility process.
Knowledge of Medicare and Medicaid guidelines preferred.
I
Interpersonal and telephone communication skills needed to relate effectively with a variety of people
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.
If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.
com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.
com
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