Corporate Communications Program Manager

GENERAL SUMMARY The Corporate Communications Program Administrator creates and implements effective communication plans that inform physicians, employees, and potential employees of the Health System’s key goals, initiatives, activities, and opportunities in a consistent, professional, and timely manner.
Maintains and enhances current internal and external communications vehicles and platforms and develops new channels and tactics that enhance effective internal and external communications and the reputation of CHKD as an employer of choice.
Collaborates with colleagues to ensure accurate messaging reflective of CHKD’s brand.
Works closely with human resources, senior leadership, vice presidents, directors, and others in fulfilling key job responsibilities.
Reports to the Director of Marketing and Public Relations.
ESSENTIAL DUTIES AND RESPONSIBILITIES Develops, implements, and maintains comprehensive and integrated communications plans for the health system, and recommends development and enhancement of appropriate internal and external channels, printed, and digital materials in support of employee engagement and recruitment.
Prepares key communications for internal audiences.
Key communications include organizational structure and transitions in leadership, policy or practice changes that affect employee compensation and benefits, issues that threaten the stability or focus of the workforce, and updates on major change management initiatives.
Works with internal teams to maximize the effective reach of all internal communications targeted to employees and potential employees.
Facilitates urgent clinical or emergency messaging.
Develops goals for and quantifiable measures of the effectiveness of communications and implements tools for ensuring consistent measurement of outcomes and feedback from employees.
Serves as an internal and external communications consultant/advisor to departments, service lines, programs and/or strategic initiatives where a comprehensive approach to internal and external communications is critical to success.
Performs other duties as assigned.
LICENSES AND/OR CERTIFICATIONS None MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor's degree in Communications, Journalism, Public Relations or related field from an accredited college/university.
7 + years of relevant creative production and communications experience required.
Experience in health care preferred.
Proven published writing experience.
Proven experience in dealing with high-level executives and a demonstrated ability to counsel senior management.
Exceptional written communication skills; including proven knowledge of grammar, punctuation, and AP Style with strong attention to detail.
Demonstrated familiarity with a wide variety of communication platforms and technology.
Excellent interpersonal and organizational skills, a sense of diplomacy, sound political judgment, flexibility, and the ability to work as part of an integrated team are required.
Ability to handle sensitive and confidential information with discretion and maturity.
Demonstrated ability to manage time and responsibilities while handling multiple projects under pressure in a fast paced, fluid environment is required.
Strong proficiency and technical aptitude with the use of Adobe Acrobat and MS Office products, including Excel, PowerPoint, Outlook and Word.
WORKING CONDITIONS Normal office environment with little exposure to excessive noise, dust, temperature and the like.
PHYSICAL REQUIREMENTS Click here to view physical requirements.
Location: Childrens Hospital of The Kings Daughters · Marketing Public Relations Schedule: Full-Time, Days