Sr. Aftermarket Engineer

Starting Salary $80,000 increase based on experience Benefits include: Medical, Dental, Vision Paid Time Off- Including Volunteer Hours Life and Accidental Death Insurance (Company Paid) Short and Long Term Disability Insurance (Company Paid) 401K, 401K Match- Access to Certified Financial Planner Access to LinkedIn Learning YMCA discount and more! Purpose and Scope of Job: Sr.
Aftermarket Engineer will be a technical expert for all Sumitomo products.
The candidate will manage the Aftermarket Engineers and assist Sumitomo employees and customers by providing technical support in commissioning and troubleshooting activities utilizing their experience in power transmission equipment and applications.
Will provide field service support, perform failure analysis, and provide technical reports for gearbox and gearmotor repairs and failures.
Essential Functions (other duties may be assigned): Create professional-quality failure reports with accurate root cause failure analysis Professionally communicate findings and recommendations to internal and external customers in meetings or calls Communicate operational or design improvements to customers as it relates to the product being serviced Support repairs workshop in trouble shooting and determining if parts are reusable or need replacement or rework Support SMA external and internal customers requiring application assistance relating to SMA products / services.
Supervise the Aftermarket Engineer as it relates to productivity, scheduling, training and performance measurements Author technical papers relating to application expertise; Present the information internally in SMA and externally.
Maximize SMA revenue & profitability while controlling commercial and technical risk exposure on repair orders.
Control, manage and develop all application standards, resources, and information.
Support PM efforts to help resolve order fulfillment problems and issues relating to technical matters.
Support Marketing and R&D with technical expertise and verification of technical information.
Champion assigned application and failure analysis training for internal and external customers.
Participate in process improvement efforts as necessary.
Participate in industry and association meetings and represent SMA as an applications expert.
Minimum Qualifications: Bachelors Degree in Engineering (Mechanical or Electrical) , or equivalent experience with at least ten (10) years experience in the rotating equipment industry.
Strong knowledge of power transmission failure analysis including AGMA failure modes Strong knowledge of Project and Specifications Management, internal gearing product application, and related commercial issues.
Experience in formal business communication techniques.
Strong communications skills; both verbal and written.
Good decision-making and problem-solving abilities based on analytical / statistical approach.
Creation, organization and maintenance of Project Order documentation and communications Summarizing Project and Applications through reports and presentations.
Any additional essential skills and/or knowledge as shown in the HRIS Career & Education > Skills section for incumbents holding this job title.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal/typewriter; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical agility to lift up to 25 pounds.