Parts Sales Manager

Parts Sales Manager This role is located in the Hampton Roads area of Virginia.
The company has been in the Hampton Roads area for over 50+ years.
Responsibilities Handling and managing customer complaints and issues in a timely manner.
Ensuring the inventory levels are maintained accurately.
Making a list of the parts that need to be purchased.
Selling manufactured parts to the customers.
Supervising the shipment issues of the parts ordered.
Managing the team members and delegating tasks to them.
Overseeing the replacements procedures.
Looking out for new suppliers offering better quality products.
Assisting the HR department in hiring new employees.
Providing training sessions to the new team members.
Resolving any inconsistencies for all the purchase orders.
Maintaining a strong relationship with the vendors and suppliers.
Ensuring the customers are provided with excellent customer service and satisfaction.
Preparing monthly and annual sales part reports.
Adhering to all the rules and regulations of the company.
Requirements A high school diploma or GED.
5+ years of working experience as a Parts Manager or a similar role in the Manufacturing Industry.
Sound knowledge and understanding of inventory monitoring principles.
Demonstrate good leadership skills.
Good oral and written communication skills.
Ability to maintain a positive working environment.
Outstanding sales and organizational skills.
Ability to maintain records accurately.
Ability to demonstrate good administrative skills.
Ability to offer exceptional customer service.
A keen eye for details for accuracy.
Excellent team management abilities.
Ability to solve problems instantly.
Quick decision-making skills.