Housing Choice Voucher Specialist

Housing Choice Voucher Specialist (With $3,000 New Hire Payment!) About NRHA Founded in 1940, the Norfolk Redevelopment and Housing Authority (NRHA) provides low-income families in Norfolk, Virginia with safe and well-maintained housing.
It also plans and administers large-scale residential redevelopment programs within Norfolk.
NRHA is an award-winning public housing authority that has been exceptionally effective in obtaining private investment partners to fund new neighborhoods; improving low-income public housing; planning and building mixed-income communities; and offering programs that support residents receiving rental assistance on their path to self-sufficiency.
NRHA aims to create and apply meaningful housing and neighborhood development programs to serve all residents of Norfolk, Virginia.
NRHA looks for people who want to work in a challenging and progressive environment and make a positive difference in the community.
About the Position The Norfolk Redevelopment and Housing Authority (NRHA) seeks qualified candidates for the position of Housing Choice Voucher Specialist.
The jobholder Administers Housing Choice Voucher/Project Based Voucher/VASH/Mod Rehab/SRAP programs procedures to participants.
Determines and verifies the Housing Assistance Payment (HAP) and Utility Allowance Payment (UAP) subsidy for individual clients.
Administers Voucher program procedures to landlords.
Counsel's participants and landlords on Voucher matters and responds to participant and landlord inquiries.
Maintains accurate records of client activity.
Performs project assignments related to the administration of the Voucher program.
Participates in audits and internal control measures.
Key Responsibilities The primary duties of this position include: Administers Housing Choice Voucher Project Based Voucher/VASH/Mod Rehab/SRAP programs procedures to participants: determines participant eligibility/continued eligibility to participate in the Voucher program; processes initial, annual and interim determinations/certifications; administers voucher portability eligibility procedures; establishes and maintains communications with participants; recommends the termination of participants from the HCV program as needed; identifies, executes, and monitors repayment agreements with clients; and acts to assure compliance with Voucher policy and procedures.
Determines and verifies the Housing Assistance Payment (HAP) and Utility Allowance Payment (UAP) subsidy for individual clients; obtains income and family composition verification data; calculates HAP and UAP; enters data into database; notifies relevant parties of HAP and UAP amounts; and acts to assure timely payment of subsidy.
Administers Voucher program procedures to landlords: determines landlord eligibility/continued eligibility to participate in the Voucher program; processes eligibility and new property owner documents; verifies and documents rent reasonableness; requests housing quality standards (HQS) inspections; tracks inspection status on initial HQS inspections; monitors landlord compliance with voucher requirements; assures landlord compliance with program requirements; recommends the termination of landlord participation in program; identifies potential landlords to participate in voucher program; establishes and maintains communications with landlords, and tracks and reports vacancies; and acts to assure compliance with voucher legal requirements.
Counsels participants and landlords on voucher matters and responds to participant and landlord inquiries: maintains current knowledge of voucher regulations and requirements; receives inquiries; responds to inquiries with courtesy and tact; performs portability orientations; and advises, and advises, counsels, and guides participants and landlords on voucher matters.
Maintains accurate records of client activity: verifies and enters participant and landlord data into database per standard procedures; maintains hard copy participant files per standard procedures; prepares and submits accurate periodic reports on client activity; and acts to maintain the security and confidentiality of client data.
Performs project assignments related to the administration of the voucher programs: may perform assignments including but not limited to fraud investigations, participant/landlord dispute resolutions, property damage claims; and program research assignments.
Participates in audits and internal control measures: presents files for periodic review; responds to auditors’ inquiries; prepares and submits reports on file or client activity; and acts on audit findings.
Performs a variety of administrative activities related to voucher processing; prepares a variety of reports, correspondence, and memoranda; and updates and maintains records of voucher processes and activity.
Performs other related work as required.
About the Ideal Candidate The ideal candidate will have: College coursework in Social Work, Sociology, Business Administration, or a related field.
Two to four years of progressively responsible experience in rental assistance housing programs, social work, or a related field.
Any equivalent combination of training, education, and experience necessary to obtain the required knowledge, skills and abilities.
Must be or be eligible to become a commissioned Notary Public for the Commonwealth of Virginia.
Physical Demands/Work Environment While performing the duties of this job, the employee is frequently required to sit, talk, see, or hear.
The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 20 pounds.
NRHA will consider equivalent substitutes for education and/or experience, provided that the candidate can demonstrate that he/she has obtained the knowledge and skill necessary to perform the duties of the job.
NRHA offers a competitive compensation and benefits package.
The pay range for this position is $43,000.
00 - $63,731.
00 per year.
The pay offer will be determined by the candidate's work history and skill mix.
NRHA's benefits package includes VRS retirement; medical, dental, and vision insurance; life insurance; short- and long-term disability insurance; tuition reimbursement options; public service loan forgiveness; and much more! NRHA offers a total of $3,000 in bonus payments to new hires in this position.
Paid in two installments.
Those candidates who are selected for interview will be contacted directly by telephone.
All other candidates will receive an email communication after the position is filled.
Want to help others? NRHA is looking for you! NRHA is an Equal Opportunity Employer (EOE).
Applicants receive consideration for a position without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, sexual orientation, gender identity, political affiliation, or any other class protected by law.
NRHA is an e-Verify employer and reviews the eligibility of each employee to work in the United States.
NRHA is a drug- and alcohol-free workplace.
NRHA requires a criminal history record review for all positions.
NRHA reserves the right to close or withdraw at any time any position it lists or advertises.