Sentara Health is currently seeking a Procedure Scheduler at our Sentara Norfolk General Hospital in Norfolk, Virginia.
Hours/Shift: Full-Time, Days
Sentara Benefits:
We are setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.
Sentara offers exciting benefits including medical, dental, vision, paid annual leave, paid parental leave, emergency caregiver leave, educational assistance, student loan paydown, 403(B), 401(K) and more! For more information about our employee benefits click Benefits - Sentara (sentaracareers.
com)
Join our team! Be a part of an excellent healthcare organization who cares about People, Quality, Patient Safety, Service, and Integrity.
Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years.
U.
S.
News and World Report has recognized Sentara as having the Best Hospitals for 15+ years.
Position Overview:
The Procedure Scheduler schedules procedures for patients in a computerized scheduling system.
Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled.
Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.
Education Required:
HS - High School Grad or Equivalent
Experience Required:
One of the four skill levels required:
1.
Transferrable skills (i.
e.
, 1 year or more in a call center environment) OR
2.
One year experience with medical insurance in a hospital or physician's office OR
3.
One year experience in a healthcare environment or OR
4.
Completion of healthcare related certificate program
Keywords: #INDEED, Customer Service, scheduling, billing, authorizations, administrative, referrals, Talroo-Allied Health, non-clinical.
Schedules procedures for patients in a computerized scheduling system.
Accountable for accurately and completely obtaining required information in the scheduling process, ensuring the correct patient and procedure requested, has been scheduled.
Responsible for order entry process, communications, guest relations, medical record maintenance/analysis, and various clerical duties within scope of role.
One of the four skill levels required: 1.
Transferrable skills (i.
e.
, 1 year or more in a call center environment); 2.
One year experience with medical insurance in a hospital or physician's office; 3.
One year experience in a healthcare environment or 4.
Completion of healthcare related certificate program.
High School Grad or Equivalent
Customer Service 1 year
Healthcare 1 year
Medical Office 1 year
Medical Terminology 1 year
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